View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001221 | T99X171.00 SKB Eagle | SW Issue | public | 2021-05-06 09:42 | 2021-06-23 14:22 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Kerwin Chen | Due Date | |
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | not a bug | ||
| Summary | 0001221: [Smart3][BTF] Issues that change HDMI resolution after initial Google Setup screen or booting. | ||||
| Description | Hi Kerwin If you upgrade usb without keep_data file, you will enter the initial Google setup mode. During the initialization setting, Even though the HDMI resolution is the same, it seems to be resetting. I attached a video. ( about 41s ) SKB manager is asking us to solve this issue. Please check this issue. YK.Jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) SY Yoon |
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Hi Mr. YK Jung, Is it reproducible ? I use latest version (v15.524.3) and try to reproduce this by USB OTA, but I don't see such problem. Sometimes TV screen flash is due to HDMI hpd pin asserted from TV, not set resolution. Thanks ! |
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Hi Kerwin Did you test without keep_data file when USB OTA ? if yes , I'll check more with another TV later. Thanks!! |
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Hi Mr. YK Jung, Yes, there is no 'keep_data' in USB storage. Smart3 starts with Google's Setup Wizard. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-05-06 09:42 | (ALTech) Younkwang Jung | New Issue | |
| 2021-05-06 09:42 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-05-06 09:42 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-05-06 09:42 | (ALTech) Younkwang Jung | File Added: KakaoTalk_20210506_103732233.mp4 | |
| 2021-05-06 09:43 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-05-06 13:51 | (SW) Kerwin Chen | Note Added: 0007013 | |
| 2021-05-06 14:17 | (ALTech) Younkwang Jung | Note Added: 0007014 | |
| 2021-05-06 14:42 | (SW) Kerwin Chen | Note Added: 0007016 | |
| 2021-06-23 14:22 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2021-06-23 14:22 | (ALTech) Younkwang Jung | Resolution | open => not a bug |
